DESCRIPTION OF POSITION:

• The Director of Clinical Case Management develops, implements and enforces policies and procedures which support the Hospital's mission, goals and objectives.

SUPERVISION: Reports directly to VP of Financial Services

RESPONSIBILITIES AND DUTIES:

• Ensures that staff complies with mandatory education, licensure requirements, mandatory health requirements, etc.
• Develops annual departmental budget and operates within budgetary guidelines.
• Recommends and ensures appropriate staffing levels. Allocates resources according to priorities.
• Identifies and resolves problems in a timely manner.
• Gathers and analyzes information skillfully.
• Develops alternative solutions.
• Generates creative solutions and attention to detail.
• Seeks increased responsibilities. Looks for and takes advantage of opportunities.
• Demonstrates persistence and follow through even when faced with adversity or challenges.
• Balances team and individual responsibilities.
• Exhibits confidence in self and others. Inspires and motivates others by persuasion rather than intimidation.
• Treats people with respect. Keeps commitments. Demonstrates integrity and ethical behavior.
• Exhibits sound and accurate judgment in decision making.
• Sets clear performance expectations and holds people accountable.
• Writes clearly and informatively. Varies writing style to meet needs.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

EDUCATION AND WORK EXPERIENCE

• RN or Social Work degree from an accredited college or university.
• Ten years experience as a RN or SW required, five years as a case manager and 3 years in a mid-management position preferred.
• Current Louisiana Registered Nurse license or Social Work license or Multi-State compact license.
• Computer knowledge for use of Internet, Word, Excel Outlook. Knowledge of Sequel an asset.
• Knowledge of CMS Standards related to Utilization Management and Utilization Review as well as Conditions of Participation.

Physical Demands/Work Environment

• Work requires a variety of physical activities, including moving about within and outside of all hospital properties for long periods of time.
• Must be able to respond quickly and effectively to emergency and non-emergent situations.
• May be required to assist in controlling disorderly conduct or combative patients.
• Must be able to exchange accurate information with patient, family, peers and medical personnel.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

“Experience Memorial” is more than a slogan, it’s the care we provide our patients and it’s the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System you will have the opportunity to be a part of an organizational culture that supports not only exceptional patient care but also the well-being and professional growth of our employees. Join us and be a part of a team where your contributions are valued, your growth is nurtured, and your success is celebrated.

Working at Lake Charles Memorial Health System | Great Place To Work®